In 2024, AT&T experienced two major data breaches affecting millions of customers. In response, a $177 million class-action settlement has been proposed, under which eligible claimants may receive up to $7,500 in compensation.
As of 2025, the AT&T $7,500 Settlement Claim Form is open for impacted users to apply. This article details eligibility criteria, compensation tiers, claiming process, and key deadlines you must know to secure your rightful share.
Background & Settlement Overview
In March 2024, AT&T disclosed a breach exposing personal details (names, Social Security numbers, addresses, etc.). Later in July 2024, a second breach exposed call and text logs (metadata) for many customers. The two cases were consolidated in a class action. A proposed settlement of $177 million aims to compensate affected users.
Of that amount, approximately $149 million is allocated to the first (March) breach class, and $28 million to the second (July) breach class.
A final court approval hearing is scheduled for December 3, 2025.
Eligibility Criteria
To qualify for the AT&T settlement, you must meet these key conditions:
- Be a current or former AT&T customer whose data was impacted by either the March 2024 or July 2024 breach.
- Your sensitive information must have been exposed in one or both breaches (e.g. SSN, name, address, call/text logs).
- To obtain higher payouts, you must provide documentation showing that losses or expenses (identity theft costs, credit monitoring, fraud, etc.) resulted from the breach.
- For those impacted by both breaches (an “overlap class”), you may claim compensation for each—but you must use distinct documentation for each breach.
If you do not meet these conditions, you are typically not eligible to receive funds.
Compensation Tiers & Payout Structure
Payout amounts depend on which breach affected you and how well you document your losses. Below is a summary:
| Breach / Class | Maximum Amount | Options & Conditions |
|---|---|---|
| AT&T 1 (March 2024 breach) | Up to $5,000 | You may submit a Documented Loss Cash Payment (if you have proof) OR a Tier Cash Payment (a pro rata share of the remaining fund). |
| AT&T 2 (July 2024 breach) | Up to $2,500 | Submit a Documented Loss Cash Payment (if losses can be shown for April 14, 2024 onward) or a Tier 3 Cash Payment alternative. |
| Overlap (both breaches) | Up to $7,500 | You may file for both classes if distinct proof is provided. |
- Tier payments are used when claimants cannot document losses. The tier option distributes leftover settlement funds pro rata among valid claims.
- For the first breach (AT&T 1), there are two tiers: Tier 1 (if SSN was exposed) and Tier 2 (if only other data was exposed). Tier 1 receives 5× the payment of Tier 2.
It’s important to note that the actual award per person may depend on how many claims are submitted, administrative and legal costs, and allocation rules.
Key Deadlines & Legal Options
| Item | Deadline / Date |
|---|---|
| Claim submission deadline | November 18, 2025 (online or by mail with postmark) |
| Opt-out / Exclusion deadline | October 17, 2025 — you must mail a request to exclude yourself to preserve right to sue independently |
| Objection deadline | Also October 17, 2025 for raising objections to the settlement or attorneys’ fees |
| Final approval hearing | December 3, 2025, 9:00 a.m. CT |
Be aware that by filing a claim, you typically waive the right to sue AT&T separately over these breaches.
How to Submit Your Claim
You can file your claim online or by mail, following these steps:
Online Submission
- Visit the official settlement website.
- Click “Submit a Claim”.
- Provide your Class Member ID, AT&T account number, or full name and email.
- Complete the form, attach documentation of losses (if applicable), and submit.
Mail Submission
- Download and print the claim form from the settlement site.
- Fill in all required fields, attach supporting documents.
- Mail it to:
AT&T Data Incident Settlement
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324 - Ensure it is postmarked by November 18, 2025 to be valid.
Checking Claim Status & Follow-Up
- After submission, you can check your status via the settlement website using your Class Member ID or email.
- Statuses may include: Received, Processing, Approved, Denied.
- Keep copies of all documents and confirmation of your filing.
- Be patient, as processing may take time after the final approval and any appeals.
The AT&T $177 million settlement offers a rare opportunity for millions of impacted customers to recover up to $7,500 for the 2024 data breaches. However, you must act quickly, understand your eligibility, gather relevant documentation, and file the claim properly before November 18, 2025.
If the settlement is approved on December 3, 2025, the processing of approved claims will follow. Don’t miss your chance — file now, verify your status, and protect your rights.
FAQs
What’s the maximum payment I can get?
You could get up to $7,500, but that requires being affected by both breaches and providing distinct proofs of loss for each.
Do I need documentation of losses to get paid?
To claim the full documented-loss amount, yes. But if you lack detailed proof, you may qualify for a tier (pro rata) payment.
What happens if I miss the November 18, 2025 deadline?
Your claim will likely be disallowed, and you may lose your chance to receive any settlement.